Native Man may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided. Orders are processed and dispatched within 48 hours (weekdays) of being received except during sale and promotional periods, on public holidays or during festive seasons. Orders will arrive between approximately 3 - 10 business days from dispatch except during periods above outlined. However please note: Native Man cannot make guarantees on behalf of Australia Post, particularly where delivery times, e-parcel emails and tracking information are concerned.
After choosing to place an order with Native Man, we are pleased to advise of the following process:
- You shall receive an initial confirmation email that your order has been received and is being packed.
- When goods are dispatched from our warehouse you shall receive an email confirming your delivery has been successfully shipped.
- Goods shall be packaged to prevent product damage during transport.
If you have a problem with your parcels arrival after dispatch. You must contact Australia Post with your Tracking information.